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PRIVACY POLICY

PURPOSE

To ensure Australian Advanced Academy (AAA) maintains the privacy of personal information provided to AAA from Staff and Clients.

SCOPE

This document describes AAA’s Privacy Policy. The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles. AAA is committed to the Australian Privacy Legislation in the way it collects, uses, secures and discloses personal information.

PROCEDURE

Data Collection

In order to provide training and assessment services we need to collect personal information upon a client enrolling in a course/qualification to be provided by Australian Advanced Academy. This information is required to be reported to state/territory registering bodies under the requirements of the Australian Vocational Education and Training Management Information Statistical Standards (AVETMISS). AAA only collects personal information by fair and lawful means and not in an unreasonably intrusive manner.

The enrolment form completed by clients contains a disclaimer outlining why the personal information is collected and how it is used, and clients are required to sign the disclaimer as their agreement to the use of their personal information.

Information collected is as follows:

  • Name
  • Unique Student Identifier
  • Address
  • Contact details (telephone & email)
  • Date of Birth
  • Gender
  • Current employment status
  • Country of birth
  • Language spoken at home
  • Level of English spoken
  • Disability information
  • Highest secondary schooling completed
  • Other qualifications completed
  • Indigenous Status

Use and Disclosure

Australian Advanced Academy will ensure candidate personal information is not used or disclosed for secondary purposes without obtaining explicit consent from the candidate unless a prescribed exception applies. Generally Australian Advanced Academy will only use and disclose personal information:

  1. a)  To establish and maintain your relationship as a customer of Australian Advanced Academy

  2. b)  To provide the products and services you or your employer have requested from AAA

  3. c)  To administer and manage those products and services

  4. d)  To report to state/territory registering bodies in relation to training services provided

Agents, Contractors and Other Third Parties

Agents, contractors and other third parties, who need personal information to provide a legitimate service, are also bound by these terms of privacy to ensure your personal information remains protected at all times. 

Use of Internet

Australian Advanced Academy may use the World Wide Web in order to transmit client personal information from delivery sites to other sites within the organisation and also to transmit details to state registering bodies.

Security of data transmitted to state and territory registering bodies is managed by these bodies.

AAA has taken all reasonable steps to protect personal information security when using the internet but is aware that no transmission of information by email or to a registering body website is ever totally secure.

Data Quality

Australian Advanced Academy will take all reasonable measures to ensure that all candidate personal information that is collected, used or disclosed is accurate, current and complete.

Access to Records

Australian Advanced Academy will allow candidates access to personal information held in all circumstances unless prescribed exceptions apply. If the candidate identifies errors within the information, Australian Advanced Academy will correct and update to file. Access to personal information will be controlled at all times.

Privacy Concerns

Clients/Candidates are able to raise any concerns they may have regarding personal information handling practices by either discussing concerns with the delivery site or by contacting AAA administration.